AI for Banking Chatbots: Using Amazon Lex & Generative AI
Introduction to Next-Generation Chatbots In this era of rapid technological advancement, next generation chatbots are not just a leap forward; they're a giant leap into the future of banking. Imagine conversing with…
Contact Center Intelligence in Banking
Introduction Contact centers serve as centralised hubs for consumer queries, feedback, providing support, assistance and other interactions across various channels. These centers typically rely on human agents who handle customer queries manually, addressing…
Master Data Management in Banking Sector
Introduction to Master Data Management The Financial sector of today is drifting in a sea of data, information of customers, product, services and their buying history, financial transactions, marketing strategies,…
Robotic Process Automation in Shaping Financial and Banking Sector
Introduction to RPA in Finance and Banking Before we start with Robotic Process Automation (RPA) for financial services, it’s essential to understand the current landscape. The financial industry is constantly evolving, facing immense…
Explainable AI in Finance and Banking Industry
Introduction to Explainable AI in Finance and Banking Industry The Bank and Finance industry use AI (Artificial Intelligence) to make their task more efficient, reliable, productive, and fast. Several use…
Responsible AI in Financial and Banking Services: An Essential Guide
Introduction to Responsible AI in Finance According to the Indian financial Institutions survey, introducing AI in financial services increases customer satisfaction. The top three uses of AI in financial services…
Generative AI in Banking and Financial Services
The banking sector has a long history of adapting to technological changes, and the introduction of Generative AI represents the latest significant advancement. This sophisticated machine learning technology excels at analyzing extensive…
Generative AI for Compliance and Risk Management
Understanding and Managing Risks with Gen AI Artificial intelligence (AI) has captured widespread attention across various sectors, including businesses and society, revolutionizing operations in multiple industries. While generative AI shows…
Artificial Intelligence in Banking | Benefits and Best Practices
Introduction to AI in Banking Artificial Intelligence is a kid who is pursuing now to its teenage. Every field (whether it is marketing, manufacturing, health or BPO, etc.) is accepting…
AI Agents: Redefining Predictive Market Trend Analysis
AI agents are transforming how banks conduct market trend analysis by automating data collection, processing, and predictive analytics. This enables financial institutions to act faster, reduce operational costs, and make…
